Which betting sites publish their support channels and hours?

Group S of the Ledger score has five items worth 15 points: chat, e-mail and phone at 2 points each (S1), opening hours at 4 (S2) and a stated complaints route at 5 (S3).

An item scores when the operator publishes it on a public page. We did not contact any support team and did not time a reply, so a fast or slow service cannot be read from this page.

Not published and not verified both score 0. The difference is shown in the cell wording.

Bottom line: the ranking measures published contact details, not the service behind them.

Rows are alphabetical until the contact pages are captured.

Bottom line: eight rows, three open cells each, no result yet.

No operator leads on 7 November 2026. A leader will be named after eight rows are complete, with the channels and hours it lists and the page where they appear.

Bottom line: a leader will be named from published contact pages only.

A blank means the item was not on the operator's public pages on the check date. It does not mean the item does not exist; it may sit behind a login or in an account area.

Where a channel appears only after login, the cell reads as not verified, because we did not open accounts.

Bottom line: an empty cell is a gap in what is public, not a finding on service.

The GRAI publishes a Compliance and Complaints FAQ. It is the primary source for the complaints route, and we have not yet extracted what it says. This page therefore does not summarise it.

Practical steps are on (page:licence/where-to-complain-about-a-betting-site). Help with gambling harm is a different service: the Gambling Awareness Trust helpline is 1800 936 725, open 24/7.

Bottom line: start with the operator, then follow the route the GRAI describes.

Eight candidates are covered out of 40 licensees in the register snapshot. Reasons for including or leaving out others will be recorded on (page:data/inclusion-log).

Bottom line: inclusion decisions will be logged, not implied.

18+ only. Gambling can be addictive – play responsibly. Free 24/7 support: Gambling Awareness Trust 1800 936 725 · gamblingcare.ie.

Tools for limits, breaks and self-exclusion are explained on (page:responsible-gambling).

Bottom line: this page does not place bets and does not ask you to.